Skip to main content

​
Overview

Transcripts are the foundation for all reports. Configure transcription settings before generating transcripts to ensure accuracy and proper speaker identification.

​
Transcription settings

Before starting transcription, configure these settings in the Setup tab of your record:

​
Transcript language

Select the language of your interview to improve transcription accuracy. The system supports:
  • Auto detection - Automatically detects the language
  • Main languages: English, Russian, Kazakh, Uzbek, Turkmen, Ukrainian, German, French, Spanish, Indonesian
  • Other languages: 50+ additional languages including Chinese, Japanese, Korean, Arabic, and more
Selecting the correct language significantly improves transcription accuracy, especially for non-English languages.
In Auto detection, multi-language mode is enabled by default. One interview can include two or more languages, and transcription will continue without manual switching.

​
Number of participants

Specify the number of participants in your interview:
  • Automatic detection - Let the system detect participants automatically
  • Manual selection - Choose from 1 to 12 participants

​
Participant names

Add known participant names to help the system identify speakers:
  1. Enter participant names in the Participant Name fields
  2. Add multiple participants using the Add Participant button
  3. Remove participants by clicking the X button next to their name
Providing participant names helps the system correctly identify speakers throughout the transcript, making reports more accurate.

​
How to transcribe records

1

Open record setup

Navigate to a record and open the Setup tab.
Record detail page showing Setup tab with transcription settings
2

Activate transcription

Toggle the Activate switch in the Transcript section to enable transcription.
Setup tab showing activated transcription with language, participants, and names configured
3

Configure language

Select the transcript language from the dropdown menu. Choose from Auto detection or specific languages.
4

Set participant count

Choose the number of participants (1-12) or leave it on automatic detection.
5

Add participant names

Enter known participant names in the Participant Name fields to improve speaker identification. Click Add Participant to add more names.
6

Start transcription

The system automatically starts transcription when settings are configured. Wait for processing to complete. You can monitor progress in the Status column.

​
Best practices

If respondents switch between languages in one interview, keep language on Auto detection.
Fix speaker names early in the process. Correct speaker identification improves report quality.
For interviews with multiple speakers, specify the exact number of participants to help the system distinguish between them.